Help

FundoPortal help center

Step-by-step guides for admins, bursars, teachers, and families — plus FundoAI on your dashboard Overview. Email [email protected] for hands-on support.

Video walkthroughs

Official YouTube tutorials with matching written guides — fee structures and receipts, public enrollment, and getting started with your free trial.

Fee structures, payments, receipts & recording fees

How to add fee structures for a term, receive payments (desk and online), record them in FundoPortal, and print receipts.

Guide & videoYouTube →

Enable public enrollment (online student applications)

Step-by-step: turn on public enrollment so students and families can apply online, and manage applications from the admin dashboard.

Guide & videoYouTube →

Register FundoPortal, start your free trial & add your first student

Create your school on FundoPortal, start the 14-day trial, and add your first student to the system.

Guide & videoYouTube →

Guides by topic

Register, free trial & your first student

Create your FundoPortal school account, start the 14-day free trial, tour the admin dashboard, and add your first student — with a step-by-s…

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Bulk import students from Excel

Download the FundoPortal student import template, fill in names and emails, and upload to create many student accounts at once from the admi…

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Payroll management & payslips

Manage staff and teacher salaries on FundoPortal: payroll deductions (NSSA, PAYE, etc.), per-employee assignment, generate payroll with ID, …

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School organization structure

Understand FundoPortal organization: what academic terms, levels, and class groups mean, and how primary schools, secondary schools, college…

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WhatsApp bots for schools

Connect your school WhatsApp Business number to FundoPortal: Meta webhook setup, auto-replies, enrollment links, fee reminders, and announce…

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Payment integrations (EcoCash, cards & PayPal)

Integrate student fee payments on FundoPortal: Paynow for EcoCash, OneMoney and Zimbabwe cards; Stripe for Visa/Mastercard; PayPal globally.…

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Public enrollment & approvals

Enable FundoPortal public enrollment, share your enroll link, review applications, approve students, and track application status — step by …

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Recording payments & student fee collection

How bursars record desk payments in FundoPortal, define fee structures, track balances, and how students pay online with EcoCash or cards.

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Student fines & penalties

How schools record student fines on FundoPortal: increase billed balance, student and parent visibility, desk or online payment, and removin…

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Auxiliary fees (trips, sports, exams & uniforms)

Charge auxiliary fees like field trips, sports levies, exam registration, and uniform packs on FundoPortal: single child, class/multiple lea…

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Hostel & boarding management

Set up hostels, manage rooms and application fees, review boarding applications, assign rooms, track residents check-in/out, and Paynow appl…

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School currency & multi-currency finance

Set up to three money units, exchange rates vs US Dollar, switch dashboard display currency, record desk payments in currency received, and …

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Teachers — grading, quizzes, subjects & timetable

Assign teachers to subjects and classes, build timetables, and use the teacher portal to enter grades, quizzes, materials, and attendance on…

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Parent portal guide

What parents do on FundoPortal: link to children, view grades and attendance, pay fees, read announcements, and see library loans.

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Office staff, roles & permissions

Add bursars, registrars, and office staff on FundoPortal. Understand role groups, granular permissions, teachers vs office staff, and admini…

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School library

Manage school library books, issue to students, track active loans, fee balance at checkout, and library permissions on FundoPortal.

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Apply for a Custom School Portal — Features & Budgets

Step-by-step guide for school administrators to apply for a bespoke custom school portal with custom features, initial setup budgets, monthl…

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FundoAI — inbuilt admin assistant

Every school admin gets FundoAI on the dashboard Overview. It is a helpful in-product guide: where to click, how tasks work, and live read-only answers about your school (students, payments, enrollments, expenses, and more).

📋 Step-by-Step Implementation Guide

  1. 01

    Sign in as an admin and open Overview (home dashboard).

  2. 02

    Click the floating FundoAI button (bottom corner) to open the chat panel.

  3. 03

    Ask in plain language

    e.g. "Where do I approve enrollments?", "List payments from this month", or "How many active students do we have?"

  4. 04

    FundoAI can fetch real lists from your school when needed; it never creates, edits, or deletes records through chat.

  5. 05

    Chat history stays in your browser for the current session only (session storage); close the tab to clear it.

Executive Advisory & Technical Best Practices

  • Ask in everyday language — e.g. "payments this week", "enrollments since Monday", or "students in Form 3".
  • FundoAI can look up live counts and lists for your school; it does not change data from chat.
  • Use this help center for detailed setup guides; use FundoAI on Overview for quick "where do I…?" answers and summaries.
  • Video + written guides: /help/getting-started (register & first student), /help/payments (fee structures & receipts), /help/multicurrencies (display currency, exchange rates, desk recording, payroll), /help/payroll (payslips), /help/enrollments (public online applications).

Create your school portal

Each school on FundoPortal is its own organization with its own students, staff, structure, and public pages. One registration creates your admin account and links it to a new school.

📋 Step-by-Step Implementation Guide

  1. 01

    Go to Sign up (/signup) or choose Get started from the marketing site.

  2. 02

    Enter your name, work email, password, school name, country, and phone number.

  3. 03

    Submit the form

    FundoPortal creates your user (admin) and your school in one step.

  4. 04

    You are signed in automatically and taken to the admin dashboard (/).

  5. 05

    If prompted, create or select an academic Term (name, year, start and end dates). Terms drive reporting and pass-rate analytics.

Executive Advisory & Technical Best Practices

  • Use an email you control long-term; it becomes your admin login.
  • You can invite teachers and add students after your organization structure is set up.

Custom public domain (apply & activation)

Schools can serve public pages (about, enroll, login, sitemap) on their own domain — for example `portal.yourschool.co.zw` instead of only the default `fundoportal.org/{school-code}` URLs.

Custom domains are **not** activated instantly from the dashboard. You **apply** for a domain; the FundoPortal team reviews the request and emails you the exact DNS or **name server** steps for your registrar.

📋 Step-by-Step Implementation Guide

  1. 01

    Generate your **school code** first (Public Settings → General).

  2. 02

    Open **Public Settings** → **Public Domains**.

  3. 03

    Enter the domain you want (no `https://`

    e.g. `portal.myschool.co.zw`).

  4. 04

    Click **Apply for custom domain**. This notifies **[email protected]** with your school name, code, and requested domain, and sends a confirmation email to the admin who applied.

  5. 05

    If you do not own a domain yet, register one with a registrar (Namecheap, Cloudflare, GoDaddy, or a local .co.zw provider), then apply.

  6. 06

    Wait for FundoPortal to reply with next steps

    usually updating name servers or DNS records at your registrar.

  7. 07

    After DNS is correct, FundoPortal **activates** the domain on your school. The **Public Domains** tab then shows **Active domain**; SEO previews use your custom URLs.

🗺️ Navigation & Workspace Hierarchy

  • Public Settings → Public Domains

    Apply for a custom domain; view active or pending status.

  • Public Settings → SEO

    Public URL previews use the active custom domain when configured.

Executive Advisory & Technical Best Practices

  • While a domain is **under review**, public traffic still uses your school-code URLs until activation.
  • Do not change name servers until FundoPortal confirms the values — wrong DNS can take your site offline.
  • For urgent domain help, email [email protected] with your school name, code, and domain.

Contact support

If you are stuck on billing, structure setup, enrollment, or integrations, our team can help.

📋 Step-by-Step Implementation Guide

  1. 01

    Email [email protected] from your admin email and include your school name, school code (if any), and a short description of the issue.

  2. 02

    For subscription or Paynow payment questions, mention your plan name and transaction reference from Billing & Plans → payment history.